Satisfaction Guarantee
Returns & Exchanges
Our return and exchange policy.
How Our 14-Day Return Process Works
- Request Return: Contact concierge via WhatsApp or account dashboard.
- Courier Pickup: Our courier picks up the parcel directly from your door.
- Instant Refund: Refund issued within 48 hours of the parcel reaching us.
Return Eligibility Criteria
- Garments must be unworn, unwashed, and free of stains or perfume fragrances.
- All original labels, tags, and protective packaging must remain attached.
- Accessories and jewelry must be in their original unopened boxes.