Satisfaction Guarantee
Returns & Exchanges
Enjoy 14 days of peace of mind on all orders.
How Our 14-Day Return Process Works
1
Request Return
Contact concierge via WhatsApp or account dashboard.
2
Courier Pickup
Our courier picks up the parcel directly from your door.
3
Instant Refund
Refund issued to your card or store wallet within 48 hours.
Return Eligibility Criteria
- Garments must be unworn, unwashed, and free of stains or perfume fragrances.
- All original labels, tags, and protective packaging must remain attached.
- Accessories and jewelry must be in their original unopened boxes.